1. Introduction & Overview
Welcome to FamilyGuard and FamilyGuard Kids (the "Apps" or "Services"), provided and operated by L2N PRIVATE LIMITED ("Company", "we", "our", or "us").
We believe digital safety is built on trust and complete transparency. This Privacy Policy describes how we collect, store, handle, and protect your information when you use our parental control applications across iOS and Android devices.
Core Commitment: We are strictly a parental guidance tool. We do NOT sell, rent, monetize, or broker any family or child personal data to third parties, advertising networks, or data brokers. Ever.
2. Information We Collect
To provide essential monitoring, geofencing, and digital safety features, we collect the following categories of information strictly on an as-needed basis:
A. Information Provided by Parents:
- Account Registration: Parent full name, email address, phone number, and secure account credentials.
- Family Profile Details: Child display name/nickname, age, avatar, and custom device pairing PINs.
B. Information Collected from the Child's Device (With Parental Consent):
- Precise GPS Location: Real-time latitude, longitude, and movement updates to enable live tracking, location history, and safe geofence alerts (e.g., notifying parents when a child arrives at or leaves School or Home). Location collection operates in the background only after explicit permission is granted.
- Application Usage & Screen Time: Statistics on application launch events, time spent per app, and total daily device usage to generate screen time reports for parents.
- Web Activity & Content Filtering: URLs accessed via supported browsers to block adult, malicious, or inappropriate content based on parent-defined filters.
- Device Metadata: Device model, operating system version, battery status, and network connectivity state to ensure system health and anti-tamper monitoring.
3. Children's Online Privacy Protection (COPPA & GDPR-K Compliance)
Strict COPPA & GDPR-K Compliance: We recognize the critical importance of safeguarding children's privacy under the Children's Online Privacy Protection Act (COPPA), GDPR-Kids, and applicable global child data protection regulations.
- Verifiable Parental Consent: The Child app (FamilyGuard Kids) cannot function autonomously. It requires active pairing initiated by a parent using a temporary one-time pairing QR code or 6-digit cryptographic PIN generated within the authenticated parent account.
- Parental Authority & Rights: Parents hold ultimate control over their children's data. A parent may review, pause collection, modify, or permanently delete their child's collected data at any time directly through the Parent application settings.
- No Commercial Exploitation: We never display commercial advertisements in FamilyGuard Kids, nor do we build behavioral profiles for marketing purposes.
4. How We Use the Collected Data
All data processed by our servers is used exclusively for providing core parental control functions:
- Delivering real-time location tracking and geofence boundary alerts to verified parents.
- Enforcing parental rules such as bedtime schedules, app blocking, and screen time allowances.
- Generating informative digital health analytics and usage summaries visible only to parents.
- Sending emergency alerts or anti-tamper push notifications when permission modifications or unpairing attempts occur.
5. Data Security & Storage
We treat your family's safety with bank-grade security protocols:
- TLS/SSL Encryption: All communications between the mobile apps and our backend infrastructure are secured with modern Transport Layer Security (TLS 1.3).
- Encryption at Rest: Sensitive data stored in our databases is encrypted using industry-standard AES-256 encryption.
- Role-Based Access: Access to backend data is strictly compartmentalized and restricted to automated server routines.
6. Third-Party Sharing
We do not share, sell, or disclose personal data to third parties, except in the following strictly limited situations:
- Infrastructure Service Providers: Secure cloud servers and push notification services (e.g., Apple APNs, Firebase Cloud Messaging) strictly necessary to transmit notifications and host encrypted databases.
- Legal Compliance: If required by valid court order, law enforcement subpoena, or applicable statutory law.
7. Data Retention & Deletion Policy
You have full ownership of your data:
- Automatic Pruning: Granular GPS breadcrumbs and detailed app event logs are automatically purged on a rolling retention cycle (typically within 30 to 90 days).
- Immediate Account & Child Profile Deletion: Parents can delete a specific child profile or delete their entire account directly within the Parent App (under Settings → Delete Account) or by emailing our support team at musfique113@gmail.com. Upon confirmation, all associated child and parent data is immediately and permanently purged from our active databases.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your family's data, please contact our Data Protection and Support team:
- Company: L2N PRIVATE LIMITED
- Contact Officer: MD Fouzi
- Email: musfique113@gmail.com
- Phone: +8801745966442
- Support Portal: https://067.9d2.mytemp.website/parental_tracking_api/support.html